Microsoft Dynamics 3. Hits and Misses in the New CRM Release By Chuck Schaeffer. Microsoft shared the 2. Spring version 9 Dynamics 3. Customer Engagement release previously known as Dynamics CRM. From my perspective, the biggest enhancements are a new user interface UI, more componentized platform design and new SMB CRM sales and marketing suite. Based on my Dynamics 3. A new UI referred to as the Unified Interface reduces white space and adds styling additions such as page borders, uniform spacing, color themes, text wrapping and field controls styling.
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November 2017
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